Returns & Exchanges accepted within 10 days from the item(s) received.
Buyers are responsible for return postage costs. if the item is not returned in its original condition , the buyer is responsible for any loss in value.
Overview
At KushExport, we aim to ensure satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, you may return the item(s) for a refund or exchange it for another product. Please read below for details of our refund and returns processes.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, typically within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at export@Kushexport.com and send your item to the address provided in our contact information.
Shipping returns
To return your product, you should mail your product to: export@kushexport.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
For more information about our refund and returns policy, contact our support team at export@Kushexport.com or call us at [+91 96012 97282]. We are here to help you with any questions or concerns you might have.
